About eBaajaar

About eBaajaar

We want our users to enjoy their leisure time with their family instead of spending family time at bazars and supermarkets with BIG-Basket in your hand. You can get fresh vegetables and fruits on demand from your local Bazaar or sabzi-mandi, with NO minimum value order restriction. Yes, you can compare all sellers price online, choose the best and even BARGAIN!! Our Bargain feature gives a great experience to our users and ensure that each user get best deal for fresh vegetables and fruits.

Presently operating in a limited area of Mumbai and Navi Mumbai.

Why use eBaajaar?

– Fast delivery (within 2 hours) ! Delivery between 9 AM – 9 PM.
– Get fresh veg/fruits from local market, rather than compromising on cold storage.
– Compare current market price, we don’t force our price on you.
– You can BARGAIN and get an even better price!
– First check the product on delivery, then pay.
– No minimum order value! Order above Rs.99/- and get free home delivery.
– Cashback and other rewards!
– Share and EARN!
– Option to use eBaajaar App in Hindi,Marathi and English languages. Other languages coming soon!

We are the most comfortable platform for vegetables and fruits shopping. We provide an earning opportunity to farmers /local suppliers and a smooth shopping experience to consumers. Your every order for fresh vegetables/fruits is adding value to our unorganized and unrecognized vendors/small farmers. eBaajaar is now your one stop solution for fresh vegetables and fruits shopping with quick delivery and best price assurance. eBaajaar is neither controlling listed vendor’s price nor forces our users to buy or take the delivery of products if not satisfied with the quality. Our aim is to connect our users with their local sellers and help them to understand/compare market prices without stepping out of their home. Same price, same quality at just a few clicks on eBaajaar.

Every time when you buy fresh vegetables and fruits online, you support an unrecognized and unorganized small retailer/farmer to improve his/her lifestyle. Now buy fresh vegetables and fruits at a very reasonable price and get on demand delivery without any limitations. Eat seasonal fresh vegetables & fruits direct from the supplier rather than from cold storage. Buy local, support local!

FAQ….
  • Why all vendor’s prices are different?
    • As eBaajaar is a platform to connect users to their local fresh vegetables and fruits sellers; enabling users to compare local market prices ,Bargain and select their choice of seller to place order. Hence, we don’t force our price to our users. Users can get the same price, as it is there in the local market with different vendors. Each vegetables/fruits seller has their own market price, which is exactly the same on eBaajaar. All prices are dynamic and managed by respective vegetables/fruits sellers.
  • Can I select multiple products from different vendors?
    • You can select multiple vendors but for each vendor you have to place a separate order. Example: If you find that 5 vegetables are available with vendor-1 at very good deal and  another 5 fruits are with vendor-2 then you have to first place order with vendor-1  for your selected 5 vegetables and then you may place another order with vendor-2 for your fruits. In nut shell, user can place as many as orders with different vendors for different set of products/orders but in one order, can’t select multiple vendors.
  • Can I pay via online/credit card?
    • Currently we are not having any electronic/online payment options, it’s only on cash on delivery. However, very soon we will be launching online payment option and intimate our users.
  • When will I get my cash back, as offered for first time user?
    • For every successful or qualified cash back order, we take maximum 72 hours to credit eBaajaar wallet. In majority of the cases, we credit cash-back in eBaajaar wallet within 24 hours. So qualified user can check their wallet after 24 hours.
  • What is eBaajaar wallet?
    • eBaajaar wallet, is nothing but a virtual wallet created for each users where we can give them refund, offer’s cash back. Users can use their wallet amount to pay for their regular vegetables/fruits order’s amount. Currently we don’t allow user’s to use wallet amount for Bargain order. In any case wallet amount can not be redeemed neither in the form of cash transfer or any other way. User’s can NOT request for wallet transfer to their bank account. For each regular order user can use maximum Rs.50/- from their eBaajaar wallet, their is NO order limits in day.
  • Why I am not able to use promo code?
    • If you are unable to use promo or discount code then probably below mentioned points could be one of the reasons…
      • Code is not entered correctly.
      • Code is expired.
      • Other T&C is not matching (Ex: if 10% discount code is issued for order Rs.200/- and above , where as user has placed order worth Rs.199/- then that code is invalid)
  • Can I recharge/top-up eBaajaar wallet?
    • Currently we are not allowing users to recharge/top-up eBaajaar wallet. It is used only for cash-back, promo offer etc. Very soon we will allow users to recharge their wallet.
  • Can I get cash back for my different mobile numbers?
    • NO. As per our T&C, cash back is for every new user. Manipulating with multiple mobile numbers is against our policy.
  • Can I reschedule my order delivery time?
    • Normally, after placing an order it immediately gives a notification to selected vendor. Since these vendors are NOT a big player so rescheduling any order in last minute may create difficulty for the vendor. However, user can call on selected vendor’s contact no (there is a phone icon on my order section of App)  and request for a mutually agreed delivery time and reschedule it.
  • Can I change my vendor after placing the order?
    • NO. If there is any valid reason to change the vendor then you have to cancel your current order and replace a new order with your choice of vendor. However, if reason for order cancellation is NOT valid then eBaajaar can suspend/temporally block your account, till get the satisfactory response.
  • Can I add or edit my placed order?
    • Yes. For any changes in your order you have to call eBaajaar customer care no (88506 55625). Pls note these changes are possible only requesting within 15 minutes from the time of order placed, else our 2 hours delivery service may get effected.
  • I am unable to use my wallet for more than Rs.50/-, why?
    • Since eBaajaar Wallet is not recharged by user, it’s a gift/or incentive by eBaajaar to their loyal customers as per their T&C so allowing more than Rs.50/- will not be viable for us.
  • How quickly I will get my order?
    • Normally we give “NOW” and available time slots to our users. If user has selected NOW then your fresh vegetables/fruits order will be attempted to deliver within 2 hours or else as per selected time slot. However, eBaajaar or it’s registered vendor can not guarantee the same. Because of uncertainty such as, heavy rain, traffic jam etc your order may get deliver beyond timeline. In such cases, our team will update you via call/sms/notification or else user can call directly to the vendor and check the status.
  • I am unable to see my favorite products on eBaajaar, why?
    • Currently we are focusing on delivery of fresh vegetables and fruits in Mumbai. If any product (either vegetable or fruit) you are not finding on eBaajaar then please let us know on feedback section of App or write us on info@ebaajaar.com. We would be happy to add those suggested products asap.
  • Can I get grocery, dairy products also?
    • Currently we are trying to serve our users for fresh, organic vegetables/fruits demand. Grocery, Dairy products are not available as of now but may be in future we can work on that.
  • Why I am not able to use this App in my area?
    • eBaajaar is a newly launched social enterprise, with the aim to help unorganized and unrecognized vendors and solve user’s on demand service for fresh vegetables and fruits. Currently we are serving in Kandivali, Goregaon, Malad, Borivali, Ghatkopar, Powai, Mulund, Dadar, Matunga, Wadala and Mahim. You may expect our service in your area very soon.
  • What if I don’t like the products, at the time of delivery?
    • You have all the rights to refuse your order at the time of delivery, if products are NOT in a good condition/quality. Refusing your order without any valid reason may demotivate our small vendors, which will also create financial loss for them.
  • What if products placed ,did not get deliver on time?
    • As you know eBaajaar does not sell or deliver any product. It just connect you with your nearest vegetable and fruits sellers to get fresh and fast delivery of your order. In case you are not getting your product on time because of any invalid reason, we will certainly take corrective action against that vendor. However, you will also appreciate that in certain situations like : heavy rain, traffic jam etc your order may not deliver on time and would expect your help and cooperation.
  • Can I place order via website or over the phone call?
    • NO. We don’t want our users to loose any benefit which is available only on eBaajaar App.
  • Why my order after 8 pm is not confirmed?
    • On eBaajaar every vendor keep updating their vegetables/fruits’s prices, depending upon market condition. After 8 PM we don’t allow users to place order for the same day but they can place order for the next day. In this case vendor is NOT aware about the market condition/price for future, so your advance order value will be recalculated on the basis of next day’s market price and get confirmed.
  • What is dynamic or market price condition?
    • On eBaajaar every vendor keep updating their vegetables/fruits’s prices, depending upon market condition. So real time market price fluctuation is known as dynamic pricing.
  • Can I use my wallet amount to place Bargain order?
    • NO. Payment via wallet is currently not permitted on BARGAIN orders; you would appreciate that in Bargain orders prices are anyways much discounted compare to normal market rate. Users can use their wallet balance/credits in future/next regular orders.
  • What is the minimum order value?
    • There is NO minimum order value restriction for our users. However, order value below Rs.99/- will be charged with Rs.25/- as delivery fee (which less than your auto riksha two way fro) 😉
  • Is there any hidden charges?
    • NO….we keep every thing transparent.
  • What is Bargain feature?
    • If a user wants to use eBaajaar Bargain feature then s/he has to select the desired products first and then on Bargain page s/he has to enter offer price. This offer price will go to user’s selected vendor and if the selected vendor find that Bargain offer viable/feasible then he will accept user’s order. However if user’s Bargain offer is not acceptable by the vendor then user’s Bargain order will be rejected. Normally in Bargain order vendor accepts the counter offer when the order value is more than ₹ 200 but in any case it doesn’t guarantee. Bargain feature is like our traditional practice of negotiation, where user and vendor both go for win-win situation. In case of Bargain offer gets rejected, then user has the option to place the same order as normal order and help our local unrecognised small farmers/sellers to grow 🙂 In Bargain orders, users are NOT allowed to use their wallet credits.
  • Can I see my past orders history?
    • Yes, you can see all your order history for last 30 days in your App’s ” My Orders” section.
  • Can I place order from my previous orders?
    • Yes, in a single click you can re-order from your old order history, which is available in your App’s ” My Order” section.
  • How eBaajaar is different from other online delivery or free home delivery platforms?
    • eBaajaar enabling users to enjoy their leisure time with their family instead of spending family time at bazars and supermarkets with BIG-Basket in your hand. You can get fresh vegetables and fruits on demand from your local Bazaar or sabzi-mandi, with NO minimum value order restriction. Yes, you can compare all sellers price online, choose the best and even BARGAIN!! Our Bargain feature gives a great experience to our users and ensure that each user get best deal for fresh vegetables and fruits.We are the most comfortable platform for vegetables and fruits shopping. We provide an earning opportunity to farmers /local suppliers and a smooth shopping experience to consumers. Your every order for fresh vegetables/fruits is adding value to our unorganized and unrecognized vendors/small farmers. eBaajaar is now your one stop solution for fresh vegetables and fruits shopping with quick delivery and best price assurance. eBaajaar is neither controlling listed vendor’s price nor forces our users to buy or take the delivery of products if not satisfied with the quality. Our aim is to connect our users with their local sellers and help them to understand/compare market prices without stepping out of their home. Same price, same quality at just a few clicks on eBaajaar.